Frequently Asked Questions

Below is a selection of questions we get asked on a regular basis. Should you have a question that is not listed, please feel free to contact us, we are here to help.

Why should I hire a professional property management company to manage my property?

If you lack the time or expertise needed for day-to-day management of your property, an expert property manager can make a big difference. We keep your property maintained through regular visits and are your eyes and ears on deck to save you time, money, and hassle. We speak Spanish fluently to deal with local partners and also speak 5 other languages to communicate with your guests in their mother tongue (Spanish, English, Dutch, French and basic German). Also are we experts in defining the right marketing mix to ensure a good rental income if you want to rent out your property.

How do the monthly inspections work?

We visit your home every month. We empty the mailbox, flush all toilets, turn on all taps to prevent odors and open the windows for 15 minutes to ventilate. We also see if any repairs are needed to preventively ‘spot’ problems. After a storm we do an extra check of your property free of charge.

How often are inspections done at my property?

Before a new resident moves into your property, we will complete a detailed move-in checklist with the resident, which provides written documentation as to the condition of your property. After check-out, this list will be used again for reference.

Do you also work late at night and on weekends? Save translation

Customers and their guests can contact us 24 hours a day, 7 days a week in case of emergency

Can you start managing my properties today?

Yes. To set up a free consultation to discuss your property in detail, please contact us.

What is needed from the owner’s side to start a collaboration?

  • NIE and Passport
  • Copy of the Title Deed
  • Home insurance policy in force
  • 1 set of keys, 3 sets of keys when renting

Can you make repairs to my property?

Yes, Kristof is very handy can do basic repairs himself. We also have reliable, trustworthy, and skilled partners for all other repairs and renovations. We work with our clients to make small repairs before they become big problems. However, if your property needs a major repair or remodel, we have long-term relationships with repair companies that provide us discounted rates. We pass on those considerable cost savings to you.

Will I work with a direct contact who is responsible for managing my property?

One of the most important aspects of A&K Services is that we are NOT A BIG AGENCY. Even when working with staff or partners, one of us will always be on site and your single point of contact.

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