We visit your property twice a month for routine inspections to determine needed preventative maintenance tasks. We empty the mailbox, flush all toilets run all taps to prevent smells and open the windows for 15 minutes.

When guest check out, an inspection will be conducted to check if there any damages or broken items, using an inventory check list.

Before a new resident moves into your property, we will complete a detailed move-in checklist with the resident, which provides written documentation as to the condition of your property. After check-out, this list will be used again for reference.

Residents may phone, fax, or mail their requests to us, and they can request maintenance online at our website. After we receive a repair request, we may contact the resident and ask them questions, which will help us determine the exact nature of the problem before sending a service technician. If the resident has a legitimate problem, we will schedule the repair. Most repairs are scheduled within one business day. Comfort items such as air conditioning, no hot water or heat, receive the highest priority and are usually attended to the same or next business day. We have a extended network of trusted partners.

Yes. Residents can contact us 24 hours a day and 7 days a week to respond to emergencies. We will then talk with the resident to determine how to proceed. Many times we can solve the problem over the phone, saving you or the guests the cost of an emergency trip charge.

Yes. To set up a free consultation to discuss your property in detail, please contact us.

• NIE and Passport
• Copy of the title Deed
• Home insurance policy in force
• 1 set of keys, 3 sets of keys when renting

You must pay two taxes:

• IBI (Impuesto Sobre Bienes Inmuebles) or council tax
• Imputed income tax or rental tax (in some cases a combination of the two)

IBI (Impuesto Sobre Bienes Inmuebles) is a council tax that must be paid by every home owner. IBI is:

• Paid directly to the town hall or the SUMA offices
• Collected annually
• Collected at different times of the year according to the area
• Based upon the rateable value of your property or valor catastral

Yes, Kristof is very handy can do basic repairs himself. We also have reliable, trustworthy, and skilled partners for all other repairs and renovations. We work with our clients to make small repairs before they become big problems. However, if your property needs a major repair or remodel, we have long-term relationships with repair companies that provide us discounted rates. We pass on those considerable cost savings to you.

One of the most important aspects of A&K Services is that we are NOT A BIG AGENCY. Even when working with staff or partners, one of us will always be on site and your single point of contact.